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  1. evPulse for BGE Help Center
  2. Smart Charge Management Program FAQs
  3. FAQs

FAQs

  • Smart Charge Management Quickstart Guide
  • How does Automatic Smart Charging work?
  • Which EVs are eligible for this program?
  • Can I be enrolled in Smart Charge Management and the Home Charging Incentive?
  • Can I be enrolled in SCM and the Vehicle Charging TOU rate?
  • Can I enroll in Smart Charge Management if I live in an apartment building?
  • Do I need to have specific charging equipment to participate?
  • When will Automatic Smart Charging begin?
  • When are ‘smart times’ for charging?
  • How does evPulse Automatic Charging interact with my vehicle’s settings?
  • How does evPulse Automatic Charging interact with my schedule set in my home charging station (e.g. ChargePoint Home, Enel X JuiceBox)?
  • Can I customize or cancel a smart schedule if needed?
  • How do I qualify for the monthly bill credit?
  • What does ‘smart’ charging mean and how is my smart charging percentage calculated?
  • What is an opt-out and how can I avoid them?
  • When do I receive my monthly bill credit?
  • Is there a deadline for enrolling?
  • When does the program end?
  • How do I unenroll?
  • What if I already have an existing schedule set?
  • Do you preserve my preconditioning settings?
  • What is Low Battery Protection?
  • Why is my car charging immediately rather than during Off-Peak hours?
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