Our algorithms optimize to ensure you are fully charged to cover your mobility needs while keeping your charge costs as low as possible. Under some circumstances, your EV may charge during on-peak periods. Reasons for this include:
- Your EV may briefly start charging when you plug in. This is normal as we determine the most optimal charge schedule. Charging could last up to 15 minutes.
- Your EV has less than 20% state of charge (SOC) and you have Low Battery Protection enabled in the Automatic Charge Settings
- Your EV’s ‘Charging Finish Time’ doesn’t provide enough time for a full charge to your desired SOC during off-peak hours
- You are a new user and we have yet to collect the data required to effectively manage your charging